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Frequently asked questions

Everything parents typically ask before getting started. If your question isn't listed here, just send us a WhatsApp message.

Is the trial class really free, with no hidden fees?

Yes, completely free. No card details required and no commitment of any kind. The trial class is our way of letting you experience the quality of teaching before making any decision. If you are not satisfied after the trial, you are free to walk away with no questions asked.

Can I request a female teacher for my daughter?

Absolutely. We have both male and female certified teachers available. Many parents specifically request a female teacher for their daughters and we always do our best to accommodate this preference. Just mention it when you message us on WhatsApp.

My child has never read Quran before. Is that okay?

Absolutely fine. Many of our students start from scratch, including young children who have never seen Arabic letters before and adults who want to learn later in life. Our teachers are experienced in teaching complete beginners with patience and encouragement.

What technology do I need for the classes?

All you need is a smartphone, tablet or laptop with a camera and microphone, a stable internet connection and the Zoom app installed, which is free to download. Our teachers are experienced in guiding families through the setup if needed.

How long is each class and how often are they?

Classes are typically 30 to 60 minutes long depending on the plan and the age of the student. You can choose from 1, 2 or 3 sessions per week. Everything is flexible and we will work around your schedule to find times that suit your family.

Are the teachers qualified and do they speak English well?

Yes, all our teachers hold Ijazah from respected institutions in Egypt, Saudi Arabia and Yemen. They all communicate fluently in English, so your child and you as a parent will have no difficulty understanding or speaking with them at any time.

What if we need to reschedule or cancel a class?

We understand that life happens. You can reschedule any class with at least 24 hours notice at no extra cost. Just send us a WhatsApp message and we will arrange an alternative time for you as soon as possible.

Do you offer any financial support for families who cannot afford the full price?

Yes. We believe no family should miss out on Islamic education because of financial difficulty. If you are genuinely committed to learning but are facing financial challenges, please contact us privately on WhatsApp and we will do everything we can to find a solution that works for you.

Which time zones do you serve?

We teach students across the UK, USA, Canada, Australia and beyond, with teachers available across a wide spread of hours, 7 days a week. We will find a time that works for your family's time zone.

How do I track my child's progress?

You'll receive regular progress updates directly on WhatsApp, including attendance, what was covered, and how your child performed. For Hifz students, we also track memorised and revised pages.

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